Strategic Planning for Divisions and Departments

Large Financial Services Company


The Problem

This financial services company required development of strategic business plans from various divisions and departments to achieve corporate goals:

  • Industry expertise was strong in the Consumer and Commercial Lending Departments and the Financial Markets Division, but knowledge of the planning process was lacking
  • A skilled and independent facilitator was needed to bring consensus in how to reach the aggressive corporate goals

The Solution

Carolyn Picciotti facilitated department and division planning discussions by:

  • Conducting planning sessions for each group
  • Drawing the industry knowledge from the participants
  • Facilitating buy-in to the strategies and tactics needed to achieve the required growth
  • Documenting the plans for these two key areas of the company
  • Establishing the process for measuring and reporting status of planned strategies and tactics


The Result

  • Clear goals, strategies and tactics were developed, documented and approved
  • Buy-in from staff was achieved, maximizing the likelihood of success
  • Energy of management was focused on leading employees to achieve the targeted growth




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