Evaluated and Implemented Software

Large Financial Services Company


The Problem

This Commercial Lending Department needed to upgrade its loan database software to:
  • Be more flexible and responsive in the marketplace
  • Address increased portfolio management needs
The Department did not have the project management skills to lead the effort.



The Solution

Carolyn Picciotti led the team of loan specialists and technical staff:
  • Defining current and anticipated needs of the new software
  • Defining selection criteria, so that vendor responses could be evaluated quickly and consistently
  • Preparing Request for Proposal with software requirements
  • Evaluating vendor presentations and selecting the best solution
Carolyn also led the implementation team, who:
  • Prepared conversion data
  • Tested the system completely
  • Documented test results and problem resolutions
  • Formally accepted the installation

The Result

  • Commercial Lending Department's needs were addressed successfully:
    • In the shortest possible timeframe
    • Using its limited staff time most effectively
  • The project was completed on time and within budget