Established Project Management Culture

Mid-size Testing Company


The Problem

When project resources are required from various functional areas, success is dependent on team members using the same terminology and having compatible expectations.

In this company, communications frequently broke down, and precious time and resources were spent on issues surrounding the process rather than on the project results.

The Solution

Carolyn Picciotti formed a Project Management Office within the company:
  • Tailoring the Project Management Institute's Body of Knowledge (PMBOK)® methodology to suit the nature of this company's business
  • Training project managers and team members throughout the company
  • Developing standard forms
  • Establishing an intranet database of reference materials for use by all employees
  • Facilitating agreement on project team role expectations and measures of success
  • Guiding team member performance to meet the company’s needs and recognizing exemplary behavior

The Result

Within one year of training:

  • Project management terminology, processes and team expectations were commonplace throughout the company
  • Focus was changed from the process to the successful completion of projects
  • It was a win-win-win solution for company, clients and employees
  • Project to establish new culture was completed ahead of schedule and below budget






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