Accounts Receivable Process Re-engineered

Small IT Consulting Company


The Problem

Positive cash flow is critical for every organization, but especially for small companies.

This company's cash flow was not meeting its needs, and the primary culprit was its Accounts Receivable.

The Solution

Carolyn Picciotti led the team of internal staff to:

  • Analyze current Accounts Receivable processes and identify shortcomings in:
    • Billable time capture process
    • Accounts receivable processing
  • Document and change processes, where needed
  • Train billable and accounting staff for a smooth implementation

The Result

Within two months of implementation:
  • Days Sales Outstanding (DSO) was cut by 50%, improving the company's cash flow to desired levels




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